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Small parcel customs inspection counter, illustrating Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small ImportsThai Global Freight

Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports

What changed when Thailand ended the THB 1,500 duty exemption on 1 January 2026, how parcels are assessed and paid for, and what online shoppers and small importers should check.

Author: Bob Kanokphon ThongdeeBob Kanokphon ThongdeeReviewed by: Thai Global Freight Editorial TeamPublished: 2026-10-25Updated: 2026-10-25Last verified: 2026-10-25
On this page
  1. 01What exactly changed on 1 January 2026?
  2. 02How is the tax on one parcel worked out?
  3. 03Three channels, three ways the money moves
  4. 04What information does a parcel need to clear properly?
  5. 05What should an online shopper check before ordering?
  6. 06When does a small seller stop being a shopper?
  7. 07Does a low value ever mean fewer rules?
  8. 08Undervaluation, splitting and gift labels: why they backfire
  9. 09A wrong assessment, a refused parcel, a return: what are the options?
  10. 10A worked structure: three purchasing patterns compared
  11. 11What is still unsettled, and how to keep your information current?

Quick Answer

As of October 2026, Thailand no longer exempts imports of THB 1,500 or less from import duty: the Customs Department's measure took effect on 1 January 2026, so duty is assessed from the first baht, with a token exemption remaining for items valued at one baht or less and for documents without value. VAT on small imports had already been collected since mid-2024. In practice the tax is built into the price on platforms that handle it, or collected by the courier or postal carrier on delivery. Commercial resellers should treat repeat stock as a formal import.

Key Takeaways

  • The duty exemption for low-value imports ended on 1 January 2026; VAT on small parcels was already being collected before that.
  • How you pay depends on the channel: priced in at checkout, collected by the courier, or collected by postal staff.
  • Duty depends on the item's tariff classification, so a vague or wrong description changes what you are charged.
  • A low price never removes licence, standards or safety requirements for regulated product types.
  • Small importers who reorder the same goods should cost them as freight with a declaration in their own name, not as a stream of parcels.

For years, a small overseas purchase into Thailand had a simple rule of thumb: if the goods were worth THB 1,500 or less, Customs did not charge import duty. That rule shaped how online sellers priced products, how marketplaces built cross-border listings, and how some small traders restocked, one parcel at a time. As of October 2026 the rule is gone. This guide explains, in structural terms, what changed on 1 January 2026, how parcels are now assessed and paid for, what an online shopper should look at before ordering, and where a small importer should stop treating shipments as parcels and start treating them as imports. It does not quote duty rates, because those depend on each product's tariff classification and can change; use the Thai Customs tariff service for the figure that applies to your item. Official procedures are set by the Customs Department and the carrier handling the parcel, so confirm the current steps with them when money or a licence is involved. For the wider picture of how import taxes are built, read our guide on how import duty and VAT are calculated in Thailand.

What exactly changed on 1 January 2026?

Two taxes are involved, and they have different histories, which is why headlines about this change sometimes disagree.

The first is import duty. Under the earlier arrangement, goods with a customs value of THB 1,500 or less were exempt from import duty. The Customs Department announced the end of that exemption, and Thai press and law-firm notes report that it took effect on 1 January 2026, with duty assessed from the first baht. The stated reasons were fairness to Thai businesses that already pay duty and VAT on their goods, better control over products that do not meet Thai safety standards, and additional revenue. A small token exemption remains: a postal-union notice summarising Thailand's rule says items valued at one baht or less, and documents without commercial value, continue to be exempt. Everything above that is in scope.

The second is value added tax. VAT on small imports is not new in 2026. In mid-2024 Customs began collecting VAT on goods valued at THB 1,500 or less, using Thailand Post staff to collect it on delivery, while the duty exemption stayed in place. So for a shopper the 2026 change is best described as duty being added on top of a VAT charge that already existed. For a reseller, the effect is that the full import tax stack now applies to every parcel, with no value below which the item is invisible to the tax system.

Two cautions apply. First, the exact legal instruments and the procedural details of collection are published by the Customs Department, and early commentary noted that detailed guidelines had not been released when the change was announced; do not rely on a blog, including this one, for the operative text. Second, the policy has operational layers (platforms, carriers, postal) that can be adjusted without changing the headline rule, so check how your own carrier is handling it today.

How is the tax on one parcel worked out?

The arithmetic follows the same structure as any other import, only applied to a very small consignment. Understanding the structure lets you check a charge instead of simply accepting it.

The starting point is the customs value of the goods. For an ordinary import this is built from the transaction price paid for the goods plus the cost of freight and insurance to Thailand, which is why the shipping line on a marketplace order is not free of tax consequences. If a seller offers free shipping, the freight cost is still part of what the goods are worth on arrival, and a carrier or Customs officer may need a sensible figure for it.

Next comes classification. Every item is described and matched to a tariff heading, usually expressed as an HS code. The heading decides whether duty applies and on what basis. This is the part that surprises online shoppers: two products that look similar and cost the same can fall under different headings and attract different duty treatment. Phone cases, spectacles, clothing and kitchenware are separate lines in the tariff, not one category called small stuff. Our article on what an HS code is shows how the headings are organised.

Duty is then added to the customs value. VAT is calculated afterwards on a base that, according to the Revenue Department's explanation of import VAT, is the customs value plus import duty plus excise tax and other charges where they apply. In other words VAT is applied on top of duty, not alongside it, so adding duty to a parcel also increases the VAT on it. The combined total is what the buyer or carrier pays.

A worked structure helps. Imagine an item bought for a stated price with a separate shipping line. Add the two to get the base value. Look up the item's tariff heading to see whether duty applies and how. Add the duty. Then apply the VAT rate to the sum of value and duty. If you try the same calculation with a different heading, you can see immediately why the description matters. Our landed cost calculator lets you run this arithmetic with the duty rate that applies to your own product.

How the tax on one imported parcel is built up

Five-step build-up: the declared value of the goods plus freight and insurance to Thailand forms the customs value; the tariff classification of the item sets the duty treatment; duty is added to the customs value; VAT is calculated on the customs value plus duty and any other taxes; the buyer or carrier pays the combined amount.
  1. 1

    Declared value

    Price paid for the goods, plus freight and insurance to Thailand

  2. 2

    Tariff class

    The item description and HS code decide how duty applies

  3. 3

    Add duty

    Duty now assessed from the first baht on items above the token level

  4. 4

    Add VAT

    VAT base includes the customs value plus duty and other charges

  5. 5

    Pay

    At checkout, to the courier, or to postal staff, depending on channel

Small parcel customs inspection counter — photo 1 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports
Small parcel customs inspection counter — photo 1 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports — Thai Global Freight

Three channels, three ways the money moves

What the buyer actually experiences depends on how the parcel arrives. Reports on the 2026 rollout describe three main patterns, and the same parcel can look very different at the door depending on which one it takes.

The first is platform-collected tax. Thai Customs has worked with large cross-border marketplaces so that duty and VAT can be calculated at checkout and remitted through the logistics partner. Press coverage named Lazada, Shopee, TikTok Shop, Temu and Shein among the platforms involved. When this works, the price you pay already includes the tax and nothing more is due on delivery. The seller or platform has effectively priced the duty into the listing, and the carrier pays Customs. The practical consequence for a buyer is that the displayed price of a cross-border item may have risen compared with last year, while the delivery experience is unchanged.

The second is express courier collection. International couriers file the import data for the parcel, pay the assessed tax to Customs up front so the parcel can be released, and then recover that cost from the recipient when they deliver. A courier cannot absorb that cost indefinitely, so a recipient who refuses to pay may find that the parcel is held or returned. Couriers also usually add a disbursement or handling charge for this service; read their tariff.

The third is postal collection. For parcels arriving through the postal network, the tax is assessed by officers and collected by Thailand Post staff. Reports describe recipients paying on the spot by scanning a QR code or paying cash to the postal carrier before the item is handed over. If nobody is at home, a notice is left and the recipient pays when collecting at the post office, within the period stated on the notice. Some postal parcels may be pulled for random inspection, which adds days.

The three channels are not interchangeable in cost. The tax itself should be the same for the same goods, but handling charges, timing and the risk of a surprise at the door differ. This is one more reason to read the checkout page and the tracking page before assuming the quoted price is final.

Three ways a small parcel is taxed on entry

Two-column comparison. Platform-collected: duty and VAT are priced in at checkout and the carrier remits them, so the buyer pays nothing extra at the door. Courier or postal collection: tax is assessed on the parcel and the carrier or postal staff collect it from the recipient on delivery or at pickup.

Tax collected by the platform

  • Duty and VAT are included in the price shown at checkout
  • The carrier remits the tax to Customs on the buyer's behalf
  • Nothing extra is normally due at the door
  • Works only for sellers and platforms set up for it

Tax collected on delivery or at pickup

  • Express couriers usually pay first and recover it from the recipient
  • Postal parcels are assessed and the recipient pays by QR code or cash
  • If nobody is home, collection moves to a pickup point
  • Refusing to pay usually means the parcel is not released

What information does a parcel need to clear properly?

Behind every parcel is a small customs record, even if the shopper never sees it. Because duty now applies from the first baht, the quality of that record has direct financial consequences for ordinary people, not only for professional importers.

The record normally carries the sender, the recipient, a description of the goods, the quantity, the declared value, the currency and the country of origin or dispatch. For commercial goods, postal guidance for Thailand asks for a tariff code, six digits at minimum and the more detailed eight-digit ASEAN code where available. A description such as gift, sample or accessories tells the officer almost nothing, so the parcel is more likely to be queried, and the carrier or Customs may substitute its own classification.

Three details cause most trouble. The first is the description. Generic words force officers to guess, and a guess may land in a heading with higher duty than the true one. The second is the value. The declared value should match what was paid, including any discounts that actually reduced the price, and it should be supported by an order record. The third is the recipient. For a consumer purchase the recipient is the importer for practical purposes, so the name, address and contact on the parcel must be real and reachable; a parcel that cannot be delivered cannot be settled and will accumulate storage and return costs.

Platform sales usually populate these fields automatically from the listing, so a shopper cannot easily fix a bad description, but the shopper can choose sellers whose listings are specific and whose product pages show what the item is made of and what it does. Small traders who ship parcels to Thai customers themselves should treat data quality as part of the product. Our cross-border e-commerce shipping article explains the same discipline from the seller side, and the article on Thailand's import declaration explains what the full formal record looks like.

What should an online shopper check before ordering?

Most shoppers will never file anything with Customs. They will meet the rule at three points: the product page, the checkout, and the doorstep. Checking each one takes a minute and avoids the common surprises.

On the product page, look at how the seller describes the item and where it ships from. A cross-border listing is a different thing from a locally stocked one, even on the same marketplace. If the item comes from overseas, expect the displayed price to reflect tax, or expect tax to be added later.

At checkout, find the wording about duties and taxes. Platforms use phrases such as duties included, prepaid, or payable on delivery. Included means the tax is in the total. Payable on delivery means a second payment is coming. If the page is silent, assume a second payment is possible and add a safety margin to your budget until you learn how that carrier behaves. Compare the all-in price with a Thai seller of the same product; since the exemption ended, the gap that once made very cheap cross-border items attractive may be narrower, and local sellers also give you simpler returns and Thai consumer protection.

At the doorstep, pay only through the method the carrier or postal officer presents, and only after checking the parcel details against your order. Be suspicious of unsolicited messages or calls claiming that a parcel is held and demanding an immediate transfer to a personal account; legitimate collection is tied to a real parcel with a tracking number and is paid through the carrier's or Customs' own channels. If in doubt, contact the carrier through the contact details in your order, not through a link in a message.

Keep the order invoice, payment confirmation and tracking page until the matter is closed. They are the evidence you need if the assessment looks wrong or the parcel is returned.

Before you order a low-value item from overseas

Checklist: see whether duty and VAT are shown in the checkout total; check who the carrier is and how it collects; keep the order invoice and tracking page; confirm the item is not a regulated product; compare the all-in price with a Thai seller; know how to dispute a wrong assessment.
  • Is tax in the checkout total?

    Look for wording such as duties prepaid or duties payable on delivery

  • Who is the carrier?

    Courier, postal or platform logistics each collect differently

  • Keep your records

    Order invoice, payment proof and tracking page support any dispute

  • Is it regulated?

    Low value never removes licence or standards requirements

  • Compare the all-in price

    Item price plus shipping plus tax, against a local seller

Small parcel customs inspection counter — photo 2 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports
Small parcel customs inspection counter — photo 2 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports — Thai Global Freight

When does a small seller stop being a shopper?

The end of the exemption matters most to people who import to sell. A reseller who restocks by ordering many small parcels used to benefit from a structure in which each parcel sat under the duty threshold. That structure no longer produces any duty advantage, and several other reasons have always argued against it.

First, a parcel is a consumer-grade pathway. The recipient is the importer for the parcel, and the business receives no import record of its own showing what it imported, what was paid and when. Resellers need that record for their accounts and for any later question about where stock came from. For the VAT side, the Revenue Department explains that tax paid on imports counts as input tax for a registered business, but claiming it depends on the supporting documents and on whether the tax was paid in the business's name; a stream of consumer parcels delivered to personal addresses is the opposite of that position. Ask your accountant how your own parcels would be treated before you rely on them.

Second, scale. Cost per parcel includes carrier charges, handling fees, and sometimes a fee for collecting the tax. Once the same goods move monthly in meaningful volume, consolidating them into a single freight shipment spreads those fixed costs and puts the entire consignment under one declaration.

Third, control. In a freight shipment you choose the classification with your broker, you can obtain an advance ruling when the classification is uncertain, and you can reclaim or correct under the formal procedures. With parcels, you accept whatever the carrier declared.

The switch does not require being large. It requires recognising that repeat commercial stock is an import, and treating it that way. Our guide to importer registration explains what a business needs before filing in its own name, and the article on first-time importer steps sets out the sequence. For goods from China specifically, see our guides on importing from China and on e-commerce inbound shipping, which cover the consolidation options.

Does a low value ever mean fewer rules?

No. Value and regulation are separate questions, and the end of the duty exemption makes the distinction easier to see. Duty and VAT answer how much tax is due. Licences, standards and notifications answer whether the item may enter at all, and in what form.

Several Thai agencies control categories of goods regardless of price. Compulsory product standards are administered through the Thai Industrial Standards Institute for listed product types. Food, cosmetics, certain health products and medical devices fall under the Food and Drug Administration. Radio and telecom equipment such as wireless devices is covered by the NBTC type-approval regime. Plants, animals, certain chemicals and other categories have their own regulators. The exact lists and procedures belong to those agencies and change over time, so use their current notices; our guides on TISI standards, NBTC type approval and controlled import goods summarise how the regimes are organised.

What the 2026 change adds is attention. One of the stated aims of the measure was to improve control over products that do not meet Thai safety standards, and reports on the rollout describe Customs working with platforms on this alongside tax. For a business that sells regulated products through parcels, that means the old assumption that small shipments slip through is a weak basis for planning. A parcel of regulated goods that is stopped can be held, returned or destroyed, and the cost of the item is only part of the loss.

For an ordinary shopper the practical advice is short. If the item is a plug-in electrical product, a wireless device, a cosmetic, a supplement, a toy for children or a device that touches the body, check that it is sold through a seller that states the approvals, and be aware that a parcel can be stopped even when the tax is paid. For sellers, secure the approvals before you ship, not after the first parcel is held. See also our article on prohibited import goods.

Small parcel customs inspection counter — photo 3 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports
Small parcel customs inspection counter — photo 3 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports — Thai Global Freight

Undervaluation, splitting and gift labels: why they backfire

When a tax starts at the first baht, the temptation for some sellers and buyers is to reduce the number on the form. It is worth being direct about why that is a poor strategy, because the consequences are more serious than a tax bill.

Undervaluation means declaring less than was actually paid. Customs can compare a declared value with the price shown on the platform, the payment record, similar goods and the seller's other shipments. Platforms that now send data upstream make that comparison easier, not harder. A declared value that does not match the order can lead to the parcel being re-assessed, to a penalty, or to the parcel being held while the difference is explained. Under the Customs Act, false declarations and evasion are offences that can carry fines based on the duty or value involved and, in serious cases, other sanctions; the specific provisions and amounts are for Customs and a lawyer to state, not for a guide like this.

Splitting means dividing an order into several parcels so that each looks small. With a threshold, this was a game that could pay. With no threshold, there is nothing to gain on duty, and the pattern itself looks like what Customs and carriers are trained to notice. Several parcels from one sender to one recipient on the same day are naturally grouped for assessment.

Gift labels and sample labels are the third habit. A parcel marked gift suggests there was no sale, but the order record says otherwise. A mislabelled parcel is more likely to be opened, and the label can undermine a later claim.

The honest alternative is boring and works. Declare the real description and the real value, keep the order record, and if the classification is uncertain, ask. For a repeat product, an advance ruling on the tariff classification is available; our article on customs advance rulings explains when it is worth requesting. Our guide on avoiding customs penalties summarises the principle that accuracy at filing is cheaper than correction later.

A wrong assessment, a refused parcel, a return: what are the options?

Things go wrong in ordinary ways. The tax looks too high, the parcel is not what you ordered, the recipient was away, or the buyer simply changes their mind at the door. Each case has a different path, and knowing which one you are on prevents wasted effort.

If the assessment looks wrong, start with the basis. Ask the carrier or postal office what description, tariff heading and value were used. A mismatch with your order is the most common cause, and carriers can often pass a correction request to Customs. Our article on correcting a customs declaration after filing explains the formal principle; the details for postal and courier consignments are handled through those channels. If duty has been paid and later turns out to have been overpaid, there is a formal route to claim a refund, explained in our overpaid duty article, but it has time limits and documentary requirements, so act promptly.

If the parcel is not what you ordered, a seller dispute on the platform and a customs matter are separate tracks. Do not assume that a refund from the seller returns the tax. Ask the platform and the carrier what happens to tax already paid on a returned or refused parcel; the answer depends on whether the goods are re-exported, abandoned or delivered.

If nobody collects the parcel, postal notices set a deadline. After that the item may be returned or treated as unclaimed, with storage and handling costs growing in the meantime. Our article on abandoned cargo describes the same logic for larger consignments.

If a regulated item is stopped, the tax is no longer the main issue. The question becomes whether the item can be released with a licence, returned to origin or destroyed, and the agency that controls it decides. Keep your order record and ask in writing.

A worked structure: three purchasing patterns compared

The clearest way to see what the change means is to compare three common patterns using the same structure rather than numbers. Imagine a buyer in each case wants a similar small consumer product from overseas.

Pattern one is the occasional personal purchase. A shopper orders a single item through a marketplace. The listing is cross-border, the platform computes duty and VAT and includes them in the total, and the carrier remits them. The shopper pays one amount and receives the parcel. The action items are small: read the checkout total, keep the order, check whether the product is a regulated type. Nothing about the shopper's accounts changes, because a personal purchase is not a business cost.

Pattern two is the small seller who tests a product with a handful of parcels. The seller buys on a marketplace and has the parcels shipped to a home address or a small office, then resells. Duty and VAT are paid, but by whoever the parcel names, and probably as a consumer. The seller has no import record, may have no way to prove input tax, and is exposed on regulated products. This is acceptable for a genuine test of one or two items. It is a poor foundation for a business that intends to repeat the order.

Pattern three is the repeat restocker. The business orders the same product monthly. At this point it should price the product as an import: the supplier invoice, the freight, the duty, the VAT, and the handling in Thailand, which is what landed cost means. It files a declaration in its own name through a broker, or uses a forwarder that does, receives the declaration and receipt, and records the VAT as input tax where it is entitled. The cost per unit may be higher or lower than the parcel route depending on volume and product; compare it, don't assume.

The difference between pattern two and pattern three is not size. It is whether the business has an import record in its own name. That record is what turns a purchase into an auditable cost and a supply chain you can scale. Our landed cost article shows the components, and the import documents checklist shows what to assemble.

Parcels or freight: which import path fits your small business?

Decision path: occasional single items for personal use stay on the parcel path; regular resale stock in repeating volume should be assessed as a freight shipment with a formal import declaration in the business's own name; regulated goods need the right licences on either path before ordering.
Parcels or freight: which import path fits your small business?

Occasional items for personal use?

Stay on the parcel path and read the checkout total

Regular stock for resale?

Cost it as freight with a formal declaration in your company name

Regulated product category?

Secure the licence or notification before the order, on any path

Small parcel customs inspection counter — photo 4 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports
Small parcel customs inspection counter — photo 4 for Thailand's 2026 Low-Value Parcel Rules: Duty and VAT on Small Imports — Thai Global Freight

What is still unsettled, and how to keep your information current?

Two years of change in this area, a VAT collection scheme in 2024 and the duty reform in 2026, show that the operating details move faster than the headline. Several things are worth watching, and a careful reader should treat anything below as a prompt to check rather than as settled fact.

The first is the platform list and mechanism. The set of marketplaces integrated for checkout collection, the data they pass upstream, and the treatment of sellers outside those arrangements can change. A purchase from a small independent overseas shop with its own website is not covered by a marketplace's arrangement, and it will usually reach you by courier or post with tax due on delivery.

The second is the postal and courier procedure. Collection methods, notice periods, handling charges and inspection practice are operated by Thailand Post and by each courier, and they update their own procedures. Official figures from Customs describe the revenue collected and the volumes affected; they do not tell you what your carrier will do tomorrow.

The third is the tariff itself. Duty rates and classifications are set in the tariff and revised through announcements. Free trade agreements may reduce duty for goods that qualify on origin, but a parcel does not automatically carry the origin documents, and the benefit for a small consignment is a question to put to a broker rather than assume. Our article on RCEP and the guide to Form E explain preference origin in general.

The fourth is the interaction with your own tax position. Whether your business can claim input VAT, how to record the cost, and whether your parcels create reporting obligations depend on your registration status. This is an accountant's question. For general reference, the Revenue Department's description of import VAT and the Customs Department's own notices are the primary sources; the news articles and professional notes linked below are useful context, not authority. If you want to move from parcels to a proper freight import, our team can help you compare the paths, and the quote form is the place to start.

Common Mistakes

  • Assuming the old THB 1,500 rule still applies because a seller's listing or an old article says so.
  • Reading only the item price and ignoring the shipping line, which forms part of the customs value.
  • Splitting one order into several parcels or marking goods as gifts to look smaller.
  • Paying a stranger who claims by message or phone that a parcel is held, instead of using the carrier's or Customs' own channel.
  • Restocking a business through consumer parcels and then discovering there is no import record for accounts or input VAT.
  • Believing a low price removes licence or standards requirements for regulated products.

What You Need to Prepare

  • The order invoice or receipt showing the real price paid, any discounts, and the shipping line.
  • A specific product description and, for commercial goods, a tariff code checked against the Customs tariff service.
  • The tracking page and the carrier's contact details taken from your order, not from unsolicited messages.
  • For regulated product types, the licence, certificate or notification held by the Thai importer before ordering.
  • For resellers, a tax registration status confirmed with your accountant and, for repeat orders, an importer registration with Customs.

Frequently Asked Questions

Is the THB 1,500 duty exemption really gone in 2026?

According to Thai press reports citing the Customs Department's announcement, and law-firm and postal-union summaries, yes: the exemption for goods of THB 1,500 or less ended on 1 January 2026 and duty is assessed from the first baht. A token exemption remains for items valued at one baht or less and for documents without value. Because the operational details sit with Customs and your carrier, confirm the current procedure with them if you are paying or importing in volume.

Do I pay VAT as well as duty on a small parcel?

Yes, in principle both apply. VAT on parcels of THB 1,500 or less was already being collected from mid-2024, and duty was added in 2026. VAT is calculated on the customs value plus the duty and any other charges that apply, so the two taxes interact. Whether you see them as one line at checkout or collect them at the door depends on the platform and the carrier.

Why was I charged more than I expected for a cheap item?

Check three things: whether the shipping cost was included in the value, which tariff heading the item was placed in, and whether the carrier added a handling or disbursement fee. A vague description can move the item into a different heading, and handling fees are separate from tax. Ask the carrier for the description, heading and value used, and compare with your order.

Can I avoid the tax by splitting an order or declaring a low value?

No, and it is risky. With no value threshold, splitting gains nothing on duty, and a declared value that does not match your order record can lead to re-assessment, penalties or a held parcel. Customs and carriers can compare the declaration with platform data. Declare the real description and value, and ask if the classification is unclear.

I resell goods bought through marketplaces. Should I change how I import?

If you reorder the same goods regularly, it is worth costing a formal freight import in your own company name against the parcel route. A declaration in your name produces a customs record and receipt that your accountant can use, and it lets you control classification. Compare landed cost per unit instead of assuming either route is cheaper, and ask your accountant about input VAT.

Does paying the tax mean a regulated product will be released?

No. Tax answers how much is due; licences, standards and notifications answer whether the product may enter. Items such as wireless devices, cosmetics, food, children's products and standard-controlled electricals can be held or returned even when duty and VAT are paid. Check the relevant agency's requirement before ordering, not after the parcel is stopped.

Someone messaged me saying my parcel is held and I must transfer a fee. Is that real?

Treat it with suspicion. A legitimate charge is tied to a real parcel with a tracking number that you can see in your order, and it is collected through the carrier's or postal service's own process. Do not click links or transfer money to a personal account. Look up the carrier's contact details from your order or its official site and ask there, and report the message to the carrier.

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