Shipment tracking
Track your shipment
Look up an ocean container, bill of lading, booking number, air waybill or vessel. Everything you see is what the carrier has published — no step is filled in on their behalf.
Our tracking provider does not cover this type of lookup yet. Contact TGF and we will check with the carrier directly.
What the statuses mean
Carriers word their events differently, so a result always shows the carrier's own description. These are the standard stages those events are grouped under.
- Booked
- The carrier has accepted the booking and the shipment exists in their system.
- Empty pickup
- An empty container has been released to be collected for stuffing.
- Gate in
- The container has entered the terminal or depot gate.
- Loaded
- The container has been loaded on board.
- Departed
- The vessel or flight has left the origin port or airport.
- Transshipment
- The cargo is being moved between vessels or flights at an intermediate port.
- Arrived
- The vessel or flight has arrived at the destination port or airport.
- Discharged
- The container has been unloaded from the vessel or aircraft.
- Gate out
- The container has left the terminal or depot gate.
- Delivered
- The carrier has recorded delivery.
- Other reported event
- An event the carrier reported that does not map onto a standard stage. It is shown with the carrier's own wording rather than being relabelled.
Frequently Asked Questions
Where does this tracking information come from?
From the carrier, passed through a tracking data provider. TGF displays it as the carrier published it and does not edit, complete or reinterpret it. If the carrier has not reported a step, that step simply will not appear here.
I entered my number and nothing was found. What does that mean?
Usually one of three things: the carrier has not published anything against that reference yet, the reference belongs to a type our data provider does not cover, or the number was entered as a different reference type than it actually is. A not-found result is not evidence that anything is wrong with the shipment — contact TGF and we will check with the carrier directly.
Is the ETA a guaranteed arrival date?
No. An ETA is the carrier's own estimate at the moment they published it, and it moves with weather, port congestion, schedule changes and transshipment connections. We label every estimate as estimated for exactly this reason, and we never present one as a commitment.
What happens to the number I type in?
It is sent to our server only to perform the lookup. It is never added to the page address, so the page you are on cannot be shared or bookmarked with your shipment reference in it, and it is never included in the site's analytics events.
Why is one of the tabs disabled?
Because the tracking data provider currently configured for this site does not cover that kind of lookup. We disable it rather than let you run a search that could only come back empty. Contact TGF for those references and we will check with the carrier directly.